More than $50 product purchased, Always FREE shipping No matter what Aromatherapydrops product you purchase.
More questions? We hope the following info helps:
All products are made in Serbia
We distribute/ship our products from our USA HQ in Jersey City, NJ
We usually process and ship orders every Wednesday & Saturday
We use USPS for all our shipments. Shipping only in USA and Canada.
We provide tracking on all orders
We love our customers and shower them with free samples.
We never want an unhappy customer so let us know right away your delivery did not go well.
Since we use the USPS as our provider we wanted to share some experiences with you:
Winter weather and holiday seasons sometimes delay shipment from the USPS. In our experience, the winter weather slows down air travel which has an impact on service times nationwide. Something to keep in mind.
Give us a complete and correct address so we can process your order fast. We use a USPS address verification system to process every order, so when an address is incorrect we have to call you to get it right. This slows down your order. Always give us an email address so we can reach you if there is an issue.
Do you live in an Apartment?
Our boxes are not too large but most don't fit in a mail slot. Sometimes our Apartment customers have to check with the manager's office or their package gets held at the post office because the postal employee feels that there was no safe place to leave the package.
Do you use a Cluster Box?
Sometimes our customer who lives in single-family homes have tracking that shows the package delivered but they didn't get it. The usual situation is that the postal employee left the package in the Cluster Box and failed to leave the key for the customer.
Was your order damaged?
Let us know right away if you have any problems with your shipment. We want to help you fast if this happens.
Was your order perfect?
On average the USPS does a great job. We have very few orders that have issues. Thanks, USPS!
Please feel free to contact us if you have any question.